Refund & Exchange Policy
Please Read Our Refund & Exchange Policy
Studio Imani Designs, Refund & Exchange Policy Effective Date: January 1, 2023
At Studio Imani Designs, we are committed to delivering exceptional creative and strategic services tailored to your specific needs. We understand that your investment in our work is significant, and we strive to ensure every project reflects your vision and expectations.
Subjective Nature of Our Work:
Due to the inherently subjective nature of the creative and strategic work we produce, we do not offer refunds or exchanges on any services rendered or digital products created. Creative projects involve personal interpretations of ideas and preferences that may vary from client to client. As such, dissatisfaction with the style of the final design or a subjective dislike of the creative outcome does not constitute grounds for non-payment.
Design Style Agreement:
By entering into this Agreement, you acknowledge that Studio Imani Designs’ design style, as showcased on our website and portfolio, will be reflected in the deliverables. You agree to the creative direction and approach taken by Studio Imani Designs, which is founded on a distinct, professional design aesthetic.
You understand that the design process is subjective, and while we aim to align with your vision, individual preferences may differ. You have engaged Studio Imani Designs based on our creative expertise, and you are obliged to pay for the work provided, irrespective of personal preferences regarding the final result.
Commitment to Quality:
We take immense pride in our work and maintain high standards throughout the creative process. To ensure clarity and alignment, we provide opportunities for feedback and revisions during project phases. This collaborative approach enables us to refine the final deliverables in line with your expectations.
Pre-Purchase Guidance:
Before making a purchase, we encourage all clients to carefully review our services, portfolio, and relevant information on our website. We recommend that you:
Double-check Your Purchase: Ensure you select the appropriate service or product for your needs.
Read Our FAQs: Familiarize yourself with our processes, timelines, and what to expect from our services.
Review Our Terms & Conditions: Understand the terms that govern your engagement with Studio Imani Designs.
Final Note:
If you have any questions or concerns about our policy or the services we offer, please do not hesitate to reach out to us. We are here to assist you and provide clarity to ensure a smooth and satisfactory experience with our studio.
Thank you for your understanding and for choosing Studio Imani Designs!